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Privacy Policy

At FoodSathi, we value your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you use our services.

Operated by

FoodSathi Pvt. Ltd.

Service Name

FoodSathi

1

Introduction

FoodSathi Pvt. Ltd. operates the FoodSathi mobile application and website (collectively referred to as the “Platform”). This Privacy Policy explains how we collect, use, store, and protect personal information that users provide when using our services.

By accessing or using FoodSathi, you agree to the terms described in this Privacy Policy. If you disagree, please discontinue using the Platform.

2

Information We Collect

2.1 Personal Information

We may collect the following information:

  • Name
  • Phone number
  • Delivery and billing address
  • Order date and time
  • Selected payment method

2.2 Device and Technical Information

To improve performance, we may collect:

  • Device type, operating system, and app version
  • IP address and browser details
  • App usage logs and activity data
  • Cookies and analytical information

2.3 Location Information

Location data is used to:

  • Show nearby stores/vendors
  • Assign delivery partners
  • Ensure timely delivery
Location access can be managed through your mobile device or browser settings.
3

Use of Information

Collected information is used to:

Process and deliver food orders
Communicate order status and updates
Provide customer support
Send service-related notifications and promotional offers
Improve platform features and user experience
Detect and prevent fraud or misuse
4

Sharing of Information

Information is shared only when strictly necessary, including with:

Suppliers or Stores
Delivery Partners
Payment Providers
Service Providers
Legal Authorities
FoodSathi does NOT sell or rent your personal information to third parties.

5. Cookies

We use tracking technologies to store preferences and analyze usage. Disabling cookies may limit Platform features.

6. User Responsibility

Users must provide accurate info. FoodSathi isn't delays caused by incorrect user details.

7. Data Retention

Data is kept only as long as needed to provide services or meet legal obligations, then securely deleted.

8. Data Security

We apply reasonable technical measures to protect data, though no online system is 100% secure.

9. User Rights

You have the right to access, update, or delete your data. Contact us at hi@foodsathi.com.

10. Children

Services aren't intended for under-18s. We don't collect info from minors.

Last updated: January 2026 • © FoodSathi Pvt. Ltd.

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